Your First Visit
Please arrive about 10 minutes early so that you have enough time to fill out a New Patient form.
Initial Examination
Your dentist will begin by reviewing your medical and dental history and completing a comprehensive dental exam. Your exam will include a thorough examination of your gums, teeth, bite and jaw, an oral cancer screening and any required X-rays.
Treatment Plan
Based on your history and examination, your dentist will develop a long-term dental treatment plan for you. Your dentist will also take the time to answer any questions you have about your dental health and treatment options.
Insurance & Payment Methods
At Cranbrook Family Dental, we'll help you navigate your options for insurance and payment so you can focus on achieving your dental goals.
Insurance Claims
We can direct bill your insurance company and our administrative team is happy to assist you in understanding your insurance plan better.
Payment Methods
The full treatment cost must be paid at the time of your appointment. We accept payment by debit or most major credit cards.
Support for Anxious Patients
Anxiety or fear around dental appointments is very common and it can prevent people from getting the dental care they need. If this sounds like you, we'd like to help.
The team at Cranbrook Family Dental has a variety of practices in place, including dental sedation options, to help you relax during your appointments.
Office FAQs
Read the FAQs to learn more about what to expect at Cranbrook Family Dental.
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What features does your clinic offer?
Our clinic offers a number of features, including:
- Convenient Locations & Hours
- Free On-site Parking
- Wheelchair Accessibility
- Quick Check-up Appointments
- Multiple Appointment Bookings for Families
- Short Wait Times
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Is your clinic accessible by public transit?
We are easily accessible using the following transit routes:
- 21 Av N & Kootenay - Stop ID:170426
- 12 St N & 23A Av N - Stop ID:170538
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Does your clinic have on-site parking?
Yes, we have free on-site parking available for all our patients. We are also easily accessible by public transit.
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How do I cancel or reschedule an appointment?
To cancel or reschedule an appointment, please call us. Please let us know about any change of plans as soon as you can, so we can offer the space in our schedule to another patient.
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Do you offer appointment reminders?
In the days before your appointment, you will receive automated phone, text or email appointment reminders from us. If you need to cancel or reschedule an appointment, please call us as soon as possible to let us know.